Why Work with Caring Connected?

We handle the business of running your practice so you can focus on why you chose this profession: helping people. 

Marketing

As one of our Care Providers, you won't have to worry about finding clients, selling yourself, spending half your budget on ads, or designing effective marketing materials.

• We'll find you as many 100% private, cash paying clients as you want. You won't have to attend networking events, pay for an ad, or pass out a card to build your brand.

• You'll be featured on our search-engine and ad word-optimized website and enjoy the benefits of being associated with our growing online presence, professional reputation, and impactful brand. You won't need to write, design, or pay for your own professional website.

• We pay for and create effective advertisements for you. You won't have to design a logo, offer discounts or specials, or navigate the confusing world of advertising.

• If you have existing advertisements, social media pages, or directory listings (Psychology Today, Yelp, Healthgrades, Google, Facebook, LinkedIn, etc.), we can help you rewrite and reconfigure your content/presence to ensure you're attracting the population and number of clients you want. You won't have to doubt that your marketing is serving its fullest potential.

• We design, pay for, and distribute customized business cards, flyers, and more. You won't have to worry whether your marketing materials look professional, nor waste time, energy, or money on formatting, printing, or distributing them.

Intaking & Calendaring

As one of our Care Providers, you won't have to take time away from sessions to return new client calls, conduct intakes, or keep your calendars up to date.

• You can work as little or as much as you want: by the hour, in blocks, half-days, or full days. You're in control of your schedule and are free to choose the times/days that work best for you. Easily update your availability any time by contacting us or doing so directly from any device with internet. You won't have to worry about accidental double bookings, shuffling personal appointments, or asking for permission to take time off. With our innovative Scheduling Hotline, all you have to do is send a simple text after your session and your calendars will be updated by our administrative staff.

• We handle all intake calls, forms, and setup for new (and returning after pauses) clients. Just tell us which client populations, rates, and schedule you prefer, and which forms you'd like to have clients complete, and we'll take care of the rest. You won't have to worry about missing new client calls or business, rushing to get back to people between sessions, or walking clients through forms, telehealth instructions, or parking directions.

• You'll have fully integrated and secure access to your (Google Calendar or Apple iCal) calendar at your fingertips, on whatever device you prefer. You won't have to worry about quickly deciphering your planner during a session, entering an appointment incorrectly, or not being able to see what's coming up for the weeks or months ahead.

• Instantly learn of new or updated schedule changes with convenient email or app notifications. You won't have to worry about keeping track of scheduling changes.

Billing

As one of our Care Providers, you won't have to worry about insurance panels, superbills, invoicing, keeping track of cancelations, or chasing down late payments.

• We take care of all things billing including invoicing, online and in-person payments, collections, superbills, late fees, no-shows, and cancelations. You won't have to risk that rapport by having those awkward money conversations (though, of course, if it's clinically useful, you certainly can!).

• We've done all the work for you so that clients can easily pay online or in-person as well as enjoy modern conveniences like autopay. We provide and maintain all the necessary infrastructure and technology to be able to accept payments via: credit, debit, and FSA/HSA cards, and also provide discrete, in-suite lock boxes for cash and personal check payments in-person. We even cover all the merchant processing fees and subscriptions associated with accepting various payment types for you. You won't have to worry about managing or offering online payments, paying credit card processing fees, or keeping up with the latest payment technologies for clients.

• You won't have to deal with insurance companies, panels, or billing departments because Caring Connected providers do not accept insurance. We also happily and quickly answer client questions pertaining to insurance for you as well as prepare any needed superbills/receipts to help clients get the maximum potential reimbursement from their insurance companies. You won't have to worry about creating billing documents, keeping up with insurance-required notes/clinical reviews, or spend precious session time answering non-clinical questions.

• You'll have access to all your clients' payment history, superbills we've prepared on your behalf, and any other billing items through our integrated electronic medical record system. You won't have to keep your own record of who has paid when, which clients are behind or ahead, or who needs receipts.

Office Space

As one of our Care Providers, you won't have to worry about finding, renting, paying for, furnishing, or maintaining a beautiful, professional office space, nor will you have to switch rooms or rush in/out of a room for the next provider. We handle arranging room schedules and pay for the rent, utilities, etc., up front so you can conduct sessions in our centrally located, beautifully appointed facilities that include all of the following features:

• • A waiting room with modern furnishings and a customized call light system for use with your interchangeable, stainless steel nameplate, engraved with your name and credentials

  • A break area with a printer/scanner/copier, regularly stocked office supplies, and a refrigerator/freezer stocked with water bottles for you and your clients

  • Your office/treatment room with all of the following features: 

    • • A comfortable provider chair with optional footrest

      • A side table next to your provider chair, equipped with built-in USB charging ports and a 110v outlet so you can charge your devices next to you during session

      • Versatile, comfortable client seating including side tables, coasters, blankets, and tissues

      • 3-speed adjustable fans for both client and clinician

      • A modern, clear glass dry-erase board with dry-erase markers for your favorite pro/con list or genogram in session

      • A writing desk with pens, paper, and a sleek, comfortable rolling office chair 

      • A bookshelf adorned with decorative items, custom-made business cards just for you, and shelving to store clinical literature, therapeutic instruments, or handouts

      • Decorative and functional items throughout like artwork, plants, mirrors, lamps with soft white bulbs, waste bins, clocks, and clipboards

      • Multiple lighting options in every room, including you and your client's choice of soft, warm lamp lighting or brighter overhead lighting 

  • Beautiful, bright, modern, ADA-compliant, Class-A office buildings with secure, free parking, and all the following features: 

    • • 24/7 access (you would have your own key fob and set of suite keys)

      • 5 day/week in-suite professional janitorial services (who come after hours so there is no disturbance during sessions)

      • Adjustable central heat and A/C within the suite

      • Conference/group room

      • Ample, clean restrooms

Note-Writing, Forms, and Documentation

As one of our Care Providers, you won't ever have to spend more time on notes, forms, or files than is absolutely necessary. You'll get to see your clients, send a quick text to our scheduling hotline, enter notes, and go home! At Caring Connected, your practice and your clients' experience are kept as easy and seamless as possible because we've spent the time researching, combining, and paying for access to the best technologies available so that no one has to stress.

As a Care Provider, you'll get fully trained on and have access to HIPAA-compliant, secure telehealth and practice management tools like Doxy.Me, Google Meet, TheraNest (with Client Portal, Wiley Practice Planners, and more), and Google and/or Apple calendar syncing. You'll get to enjoy all of these useful, modern features:

• Our systems are web-based, meaning you can access them anywhere you have a stable internet connection. With cloud-based functionality, your information is secure and accessible wherever you are

• Never worry about losing data because our HIPAA compliant system encrypts and backs up your data multiple times a day

• You and your clients will have access to easy and HIPPA-compliant video tools like Doxy.Me and/or Google Meet. With Doxy.Me and Google Meet, our providers have:

  • • Full control over the audio and video during sessions

    • No time limits or limit on the number of participants

    • Ability to easily share your screen with clients (think handouts, articles, and therapeutic skills/exercises)

    • No additional downloads, passwords, or logins required--your clients only need their secure session link to get started

    • Ability to join sessions from desktops, laptops, tablets, and phones—all you'll need is a reliable internet connection

    • Increased access to care for clients who may be unable to attend in-person

• Notes and treatment plans are made easy and paperless with your Caring Connected-paid subscriptions to Wiley Practice Planners:

  • • DSM-5 ready individual and group note templates with dropdowns for diagnostic codes and pre-populated behavioral definitions/criteria

    • Access over 1,000 prewritten treatment goals, plans, objectives, and progress notes--plus space to record your own custom notes if needed

    • Treatment plans with treatment goals and objectives—select from the most common Mental Status Exam choices or add your own

    • Monitor and update treatment plans with goals and objectives progress tracking

• An integrated Client Portal and electronic medical record system:

  • • Clients can conveiently submit and update demographic and profile information and fill out/digitally sign forms from their Client Portal account

    • Customizable treatment and intake forms to fit your every need (or you can use Caring Connected's ready-made templates)

    • All client-completed items are automatically added to the same client file you use to write notes, track appointments, and plan treatment so contact info, files, forms, homework assignments, and documents are all stored in one easy-to-use digital space

    • Enjoy useful, real-time data at your fingertips with customizable/downloadable reports on client attendance, missing progress notes, demographics, and more

Onboarding, Training, and Networking

As one of our Care Providers, you won't have to feel the isolation of a "single shingle" practice or be overwhelmed with learning our systems or the latest technology

• Before seeing clients, you'll go through our thorough onboarding process where we'll make sure you feel totally comfortable with all our platforms, policies, and procedures before you start. You won't have to worry about that "dropped in the shark tank" feeling that normally comes with starting a new job

  • • At Orientation Day, we'll set up your devices, accounts, calendars, company e-mail, name plate, business cards, and office keys, as well as work together to build and enhance your online and print advertising presence. You'll also get to meet some of your colleagues, if available.

    • At Training Day, you'll learn all about our platforms, policies, and procedures, and we'll walk you through operational scenarios, so you'll be prepared to see clients. Whenever possible, we try to train new providers together so that you'll have the built-in support and camaraderie of a "cohort"

• Quickly and easily connect with your Caring Connected colleagues using our ChatConnected instant messaging tool. You can securely send files, collaborate on cases, or just chat with colleagues during your free time

• Share handouts, articles, resources, and referrals with colleagues using our simple and frequently updated company-wide Google Drive

• With frequent networking, peer consultation, and clinical training events*, you won't have to worry about feeling lonely or isolated in private practice

*Caring Connected does not provide credits or reimburse for CEUs at this time, though, we do require that all Care Providers stay current on CEUs and maintain valid licensure/registration. We also strongly encourage our Care Providers to stay up to date on the latest treatments and interventions, and if possible, share available clinical training or educational materials with their colleagues in the interest and betterment of mental health and the field of psychology as a whole.

What We Require

The minimum requirements to become a Care Provider with Caring Connected are as follows:

• You must be currently licensed and/or registered by a state board or institution to provide therapeutic, counseling, and/or clinical supervision services (i.e., AMFT, LMFT, APCC, LPCC, ACSW, LCSW, AP, RP, LEP, LP, or similar credential), and must have all necessary and applicable CEUs completed before you start seeing clients or supervising clinicians. Under California law, "trainee" clinicians cannot work in a private practice setting, so trainees will not be considered eligible; however, if you are a trainee close to becoming an associate, we don't mind if you reach out a bit early to start the process of becoming a Care Provider.

• You must have your law/ethics exam passed (regardless of licensure type)

• You must have completed at least 20 hours of your own personal therapy (the more the merrier!)

• You must have proficiency with Microsoft Office and G-Suite platforms (any operating system is fine)

• You must have no disciplinary actions against your license or registration.

• You must hold a current, valid malpractice insurance policy.

• You must be able to reliably, ethically, and legally perform all duties related to your position and the profession.

• You must have reliable transportation and a device that supports video, phone calls, e-mail, and text messages.

• You must be able to attend and complete Orientation Day and Training Day before you start seeing clients.

• You must be a resident of the United States of America. 

• You must meet with our team to make sure we will be a good fit with each other and that your working style aligns with our mission, brand, and purpose. 

• We must agree on all terms and conditions.

Ready to Join Us?

Don't be intimidated! We're always interested in meeting clinicians, and we add to our team throughout the year.

To get in touch about becoming a Care Provider, please click the following link: join@caringconnected.com, fill out the template, and attach your resume (PDF format, please). 

Some key things to know before getting in touch:

• We STRONGLY PREFER clinicians who work from trauma-informed and culturally-competent perspectives. If you aren't sure what those mean, we encourage you to gain a thorough understanding and some related experience before reaching out to us. 

• We STRONGLY PREFER clinicians who have done (or are continuing to do) many hours of their own personal therapy. Self-awareness, self-care, and the management of personal trauma, bias, countertransference, and burnout are all extremely important to us and your work with clients.

• We STRONGLY PREFER clinicians who have worked in private practice or private practice-like settings. However, if you have not worked in a private practice, but you have attended a lot of your own personal therapy within a private practice setting, that can be considered relevant experience.

• We STRONGLY PREFER clinicians who are reasonably tech-savvy. In other words, we don't need you to know anything advanced, but we prefer folks who are able to navigate current video platforms, emails, and texts with ease.

• We STRONGLY ENCOURAGE you to read through the rest of the pages on this website so that you can get to know us better as well. Knowing our culture, approach, and how we do things on the client-side will help you prepare any questions you may have for the interview process (which we are happy to answer once we speak with you).

Some operational things to know before getting in touch:

• A lot of people contact us about becoming a Care Provider, so don't take it personally or worry if it takes us a while (like, 2-4 weeks) to get back to you. We'll get there!

• We don't care if the education, experience, or skills (or whatever!) sections of your resume are at the top or bottom, or whether you include an objective or not. As long as your resume is readable, free of errors, and represents you and your qualifications accurately and honestly, we will read the whole thing and weigh the sections fairly. We also don't mind if your resume is more than one page, we promise. Just please, for our eyes' sake don't make it more than three!

• In addition to your resume, we encourage you to include links to/information for any professional profiles you may have (Psychology Today, LinkedIn, etc.), and anything else you feel would help us get to know you better (whether that's a cover letter, personal website, display of community or cultural involvements, or 64th-Place-Bowling-Champion-of-the-World certificate). Just be you, and make sure any links/profiles are current and publicly viewable.

• If you are applying as a pre-licensed clinician, please include answers to the following questions in your email/application: 

  • • How many hours toward licensure have you completed (and under what pathway--AMFT, APCC, ACSW, etc.)?

    • Have you passed your Legal/Ethics examination (or similar); if so, when?

    • Have you worked in a private practice setting before?

PLEASE NOTE: Care Providers are independently licensed or registered associate providers who are neither our employees nor agents nor representatives. Caring Connected's role is limited to enabling the Care Provider's Services and providing services to the Care Provider for the betterment of their own independent practice, while the Services performed by the Care Providers themselves are the responsibility of the Care Provider who provides them. Services performed by the Care Providers must be conducted under the rules and regulations set forth by their state licensing/credentialing body (e.g., the California Board of Behavioral Sciences or California Board of Psychology). 

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